Privacy Policy
Last updated: January 2025
1. Introduction
GulfMart ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer support team
We also automatically collect certain information, including:
- Device information and browser type
- IP address and location data
- Browsing behavior on our platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about orders, products, and services
- Provide customer support
- Personalize your shopping experience
- Send promotional communications (with your consent)
- Detect and prevent fraud
- Improve our platform and services
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Suppliers and sellers to fulfill your orders
- Shipping and logistics partners
- Payment processors
- Service providers who assist our operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data
7. Cookies
We use cookies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have questions about this privacy policy or your data, please contact us at:
Email: privacy@gulfmart.com
Address: Muscat, Oman